会员问题

更新时间:2022-10-27 14:10

购买会员后,会员标识未显示?

答:退出,重新登录。若会员标识仍未显示,联系客服

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            

会员是永久的,还是有期限的?

答:目前有月度会员、年度会员和永久会员,月度会员的时间是一个月(30天),年度会员的时间是一年,永久会员的时长没有限制。


更换手机,如何使用会员?

答:在个人主页点击【个人信息】,点击【修改绑定手机号】,修改即可。


购买会员后没有解锁,为什么?

答:可能是服务器延迟,建议可以重启一下手机。如果还是不行,请联系客服


购买会员后,未推送新需求通知?

答:取消关注微信公众号“配音圈兼职”,在个人主页点击“绑定微信”,重新关注微信公众号。


购买会员后,仍无法参加试音?

答:(1)请检查音频格式是否为mp3,视频格式是否为mp4。暂不支持m4a、acc文件上传。(2)上传试音时,请检查是否勾选一个服务或创建系统服务。需要有一个已创建的服务,或有一个系统服务,才能上传成功。


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